Privacy Policy

To meet our discreet, dignified, deliberate promise

Effective Date: 1st January 2026

1. Introduction

Marriage Match East Africa ("MMEA", "we", "our", or "us") is committed to protecting the privacy, dignity, and personal data of our members. We recognise the sensitive nature of information entrusted to us and handle all personal data with care, discretion, and respect.

This Privacy Policy explains how we collect, use, store, share, and protect personal data. As a company registered in Uganda but serving users across the East African region, this privacy policy complies with Uganda's Data Protection and Privacy Act (2019) and reflects regional and international best practices (like GDPR principles).

By accessing or using our website and services, you acknowledge and consent to the practices described in this policy.

2. Scope of This Policy

This policy applies to:

  • Visitors to the MMEA website
  • Registered members and applicants
  • Any individual whose personal data is processed by MMEA

3. Personal Data We Collect

We collect only data that is relevant, adequate, and necessary for providing a secure, intentional, marriage-focused service.

a. Personal Information

May include:

  • Full name
  • Age and date of birth
  • Gender
  • Contact details (email address, phone number)
  • Country and city of residence
  • Marital status
  • Profession and general background information
  • Values, preferences, and intentions related to marriage

b. Verification Information

To maintain trust and platform integrity, we may collect:

  • Government-issued identification
  • Supporting documentation required for identity verification

Note: Verification data is used solely for verification purposes, is stored securely, and is never displayed publicly.

c. Technical and Usage Data

Limited information such as:

  • IP address
  • Device and browser type
  • Log and access data

This data is used strictly for security, functionality, and system improvement.

4. Legal Basis for Processing Personal Data

MMEA processes personal data on one or more of the following lawful grounds, as provided under the Uganda DPPA:

  • Consent provided by the data subject
  • Performance of a contract, including membership and service delivery
  • Compliance with legal obligations
  • Legitimate interests, including platform security, verification, fraud prevention, and service improvement

Where consent is the legal basis, it is obtained explicitly and may be withdrawn at any time.

5. How We Use Personal Data

Personal data is processed for the following purposes:

  • Creating and managing member profiles
  • Verifying identity and eligibility
  • Facilitating intentional, marriage-focused connections
  • Communicating service updates and important notices
  • Providing member support
  • Improving platform quality and security

MMEA does not sell, rent, or trade personal data.

6. Consent and Member Control

By registering on MMEA, members provide explicit and informed consent for the collection and processing of their personal data in accordance with this policy.

Members may withdraw consent or request changes to their data at any time, subject to legal or contractual limitations.

7. Privacy, Discretion, and Profile Visibility

MMEA is designed with discretion at its core:

  • Member profiles are not publicly searchable
  • Personal contact information is not shared without consent
  • Interactions occur within a secure, controlled environment
  • Access to sensitive data is restricted to authorised personnel only

We do not operate open-access or social-media-style visibility models.

8. Data Sharing and Disclosure

Personal data may be shared only:

  • With trusted service providers who support platform operations, under strict confidentiality obligations
  • Where required by law, court order, or regulatory authority
  • To protect the rights, safety, and integrity of MMEA and its members

We do not disclose personal data for advertising or third-party marketing purposes.

9. Cross-Border Data Transfers

MMEA may process or store personal data outside Uganda, including through cloud-based services or service providers.

Where personal data is transferred outside Uganda, MMEA ensures that:

  • Appropriate safeguards are in place
  • Transfers comply with applicable data protection requirements
  • Data is afforded a level of protection consistent with the Uganda DPPA

10. Data Storage and Security

We implement appropriate technical and organisational measures to protect personal data, including:

  • Secure servers and encrypted storage
  • Restricted access controls
  • Regular monitoring and review of security practices

While no system is entirely risk-free, MMEA takes reasonable steps to safeguard personal data against unauthorised access, loss, or misuse.

11. Data Retention

Personal data is retained only for as long as necessary to:

  • Provide services
  • Meet legal and regulatory obligations
  • Resolve disputes and maintain platform integrity

Members may request deletion of their accounts and personal data, subject to applicable laws and legitimate operational needs.

12. Data Subject Rights

In accordance with the Uganda DPPA, data subjects have the right to:

  • Access their personal data
  • Request correction of inaccurate or incomplete data
  • Request deletion or restriction of processing
  • Withdraw consent where applicable

Requests can be made using the contact details below.

13. Cookies and Tracking Technologies

MMEA uses minimal cookies and similar technologies to:

  • Ensure website functionality
  • Enhance security and performance

We do not use intrusive tracking or third-party advertising cookies.

14. Third-Party Links

Our website may contain links to external websites. MMEA is not responsible for the privacy practices or content of third-party sites.

15. Complaints and Regulatory Oversight

If you believe your personal data has been mishandled, you have the right to lodge a complaint with:

The Personal Data Protection Office (PDPO)

Government of Uganda

16. Data Protection Contact

For questions, requests, or concerns regarding this Privacy Policy or personal data processing, please contact:

Marriage Match East Africa

Email: hellomarriagematchea.com

17. Changes to This Policy

MMEA may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

At Marriage Match East Africa, privacy is not a feature — it is foundational.